Building a Comprehensive QA COE for a Leading Cardiac Health Organization

Business Case

A leading US cardiac health organization sought a scalable testing solution for its CME marketplace, providing seamless access to the latest guidelines and diverse eLearning modules for B2B and B2C users. Comprehensive testing—including automation, accessibility, security, and load testing—was critical to ensuring a flawless, reliable user experience before launch.  

The Solution

Impelsys established a QA Center of Excellence (COE) to serve as a unified, end-to-end quality assurance hub. This solution embedded comprehensive functional and non-functional testing, automation frameworks, compliance validation, and performance testing to maintain industry standards.  

Outcomes

The QA COE transformed the client’s training ecosystem by standardizing QA processes, reducing defects to zero post-production, and enabling seamless content delivery. With 100+ successful projects, the COE provided on-demand QA resources, streamlined workflows, and ensured the highest standards of platform reliability, compliance, and user experience.