Salesforce Support Engineer

Experience – 5 to 7 years

Required Skills

• Service Cloud
• Salesforce Community
• CPQ Billing
• Order Management
• Good Knowledge of Integrations

Responsibilities

• Application development and administration for Salesforce includes Force.com Apex, Visualforce, Lighting component, integrations, and administration
• Working with business owners and end-users to design and implement customization and enhancements
• Creating and maintaining integrations, including Web Services and ETL
• Hands-on experience in Trigger development, Workflow rule, Process Builder
• Having strong understanding on record level security, FLS, and Sharing rules
• Following all the best practices of coding and avoiding top-10 security vulnerability

Qualification

• A bachelor’s degree in computer science, information technology or a related discipline or equivalent
• Total experience of 5-6 years in a software development role and at least 3 years of experience in a Salesforce development and administration role
• Experience with Apex, Java, or other object-oriented programming language
• Experience with web technologies such as HTML, CSS, JavaScript, and Web Services
• Knowledge of SQL or SOQL
• Knowledge of Windows and Linux environments
• Ability to design and implement business solutions based on the technologies listed above
• Familiarity with application development in an enterprise environment

General awareness of sales, marketing, or support business processes