Elevating the Role of Technology to Enhance Enterprise Learning


The world of work is changing every day. Industries are experimenting with and implementing evolving technologies (Enterprise Learning) and processes at an unprecedented level, as survival of companies in the highly competitive globalized world depends on embracing efficient processes and the latest technologies.

With rapidly changing technology environment at work, the skills necessary to work with them and derive maximum value out of them need regular renewal and upgradation. As the industries are moving fast into the knowledge-focused age there’s a need for an overhaul of training and learning strategy at an organizational level, a need to look beyond onboarding and initial training and bring in place a provision for continuous retraining and upskilling, whenever and wherever they are required.

Embracing the Power of Technology to Transform Enterprise Learning Across Industry Verticals

Onboarding, training and skill development are part of an enterprise’s expenses, in form of resource engagement, space occupation, equipment expenses, and sometimes travel cost. Evolution of technology is an unending chain of events, technologies come to the rescue here, providing efficient and powerful tools that can disburse training to a great number of learners. Technologies like eLearning, artificial reality, and virtual reality have provided less expensive pathways to continuous and efficient learning for employees. Thoughtful implementation of these technologies can make the management of learning and knowledge resources within an organization cost-efficient, stress-free and streamlined.

In current scenario, growing sections of organizations are leveraging technology for skill development. Employees consider learning opportunities as a motivation bigger than fancy perks to stay in an organization. There is a demand for lifelong learning and development stemming from a looming threat, as blue-collar jobs are being snatched by hi-tech machines, and there is this ever-growing competency of automation and artificial intelligence on the other side. In today’s ever-changing marketplace, it is essential for the employees to get training and develop new skills throughout their work life in order to keep up with changes in the workplace.

The principles of academic e-learning can be applied in employee learning, it elevates learning in two ways: Firstly, the learning does not only consist of content that needs to be memorized and understood, the learning becomes alive with inclusion of fun and interactivity. Secondly, learning becomes personal and collaborative at the same time. Learning platforms consistently impart experiences across devices like laptops and smartphones and let the users access the lessons anywhere and anytime; learning is not confined to training rooms. The bite-sized modules of tutorials rendered on the phone app of the platform help in on-time consumption of information.  This ‘plug & play’ platform enables access to smaller bites of just-in-time education to employees throughout their tenure. It addresses the most pressing challenges facing the workforce today – from skills gaps to employee diversity to talent retention.

Albeit there’s still a long way to go before they are anywhere close to commonplace,  augmented reality (AR) and virtual reality (VR) will become an integral part of healthcare training. The technological developments in AR and VR will allow shared simulated clinical experiences. This will facilitate quality interprofessional education at scale and transform how we deliver education to the clinicians of the future.

Moreover, sales training can be made highly effective with VR simulation, new joinees and trainees of sales for a new product can be run through different scenarios confronting a virtual customer. By giving different options to respond with, the trainees’ competencies can be evaluated and they can learn by trying different methods and discover for themselves the most effective ones. In a virtual learning environment, employees can also interact with remote trainers and co-workers from a distant location – this is especially beneficial for offshore locations, in many cases, companies save on travel costs by conducting online training powered by virtual reality.

A massive shift is undergoing in the learning modalities worldwide in educational institutions. And, organizations are replacing the traditional model of education with the new-age learning tools and technology. The new models put the learner at the center, imparting personalized lessons and interactive activities that inculcate a deep understanding of concepts. Employee learning and training can greatly benefit from technology-assisted new models of learning, a personal, interactive, continuous, and renewed learning with the power to engage the learner and provide life-like experiences. It’s a self-driven learning where the employees have the freedom of time, pace and space. Such new modes of training put the early adopters in the front line of knowledge and skill acquisition, helping them in improved overall operations and revenue. This model of learning is no longer a nice to have, but a need to have for employees and employers to succeed in today’s rapidly evolving world of work.